busy hour calls
- The number of calls a system can handle within the busy hour.
IT glossary of terms, acronyms and abbreviations. Faulkner Information Services . 2015.
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Busy Hour Call Attempts — In telecommunications, Busy Hour Call Attempts (BHCA) is a teletraffic engineering measurement used to evaluate and plan capacity for telephone networks. BHCA is the number of telephone calls attempted at the busiest hour of the day (peak hour),… … Wikipedia
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